Effective Date: January 1, 2026
This Privacy Policy describes how Charleston Insulation Company ("we," "us," or "our") collects, uses, and protects information gathered through our website at www.charlestoninsulationcompany.com and through direct contact with our business.
Our contact information is listed at the bottom of this page. If you have questions about this policy, please reach out to us directly.
When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, physical address, and a description of the service you are requesting. We only use this information to respond to your request and to provide the services you have asked about.
Like most websites, ours may collect basic technical information automatically when you visit, including your IP address, browser type, the pages you view, and how you arrived at our site. This information is collected through standard web analytics tools and is used only in aggregate form to understand how visitors use our site.
Our website may use cookies - small text files stored on your device - to improve your browsing experience and to gather anonymized usage statistics. You can disable cookies through your browser settings. Doing so may affect some features of the site but will not prevent you from contacting us or requesting an estimate.
We use the information we collect for the following purposes:
We do not use your contact information for unsolicited marketing purposes. We do not sell your information to third parties.
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
We retain contact information and service request records for as long as reasonably necessary to complete the requested services and to fulfill any legal or business record-keeping requirements. If you would like us to delete your information, please contact us at the address below and we will respond within a reasonable time.
Depending on where you are located, you may have rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information at the bottom of this page.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external site you visit.
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and encourage you to avoid sending sensitive personal or financial information through web forms.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us:
Charleston Insulation Company
209 Hale St Unit D
Charleston, WV 25301
